Introduction: Roofing Privacy Policy

This privacy policy sets out how RoofAssist uses and protects any information that you give us when you use this website.

RoofAssist is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

RoofAssist may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from February 11, 2025.

What Information We Collect

We may collect the following information:

• Name and job title

• Contact information, including email address, mailing address, and phone number

• Which pages on our website you visit

• Requirements you have for virtual support

• Your VAT number (if you sign up for our service)

Legal Basis for Information Collection

We collect your personal information on the basis of Legitimate Interest. (e.g., we’ve sold you or you have expressed interest in a cup of tea so we may promote tea or a cup of coffee - but NOT a new car!)

International Data Transfers

If you are visiting our website from outside of the United States, please be aware that you are sending information (including personal data) to the United States where our servers are located. RoofAssist has adopted reasonable physical, technical, and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, access, use, or processing of your data in RoofAssist's possession. RoofAssist will promptly notify you in the event of any known unauthorized access to, or use of, your data.

How We Use the Information We Collect

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address you have provided.

• From time to time, we may also use your information to contact you for market research purposes.

• We may use the information to customize the website according to your interests.

Third-Party Disclosure

We do not share your information, including phone numbers and opt-in consent data, with any third parties or affiliates for marketing or promotional purposes. While we use third-party software for business operations (e.g., mailing list management, accounting, payment processing), no mobile information or text messaging originator opt-in data and consent will be shared with any third parties for marketing or lead generation purposes. All other data categories exclude such sharing unless required by law

Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Use of Cookies

A cookie is a small file placed on your computer's hard drive that helps analyze web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@myroofassist.com.

We will not sell, distribute, or lease your personal information to third parties unless we are required by law to do so.

RoofAssist Privacy Policy

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